Shipping Canada - Free Shipping on orders over $75.00

We usually ship within 24 – 48 hours of your order being placed. All parcels shipped in Canada are shipped Canada Post Expediated parcel.  A tracking number is provided for you to track your order.Canada Post Expedited Parcel's delivery is within 3 - 9 business days between most major urban centres, depending on your location. As we are based in BC, BC customers are about 2 - 3 days, add 1 or 2 more days as you go east from BC.

Shipping USA

We usually ship within 24 – 48 hours of your order being placed. All parcels shipped to the USA are shipped Canada Post Air Mail to the USA which takes up to 14 business days depending on your location in the USA. 

Shipping All Other Countries

Please email info@sheabuttermarket.com for shipping costs as it varies per country and depending on the weight of the package.

Returns

We are confident about the quality of the products we sell. However, if you are unsatisfied with your purchase, we offer a 30 Day Money Back Guarantee from date of purchase. You will be provided with a refund or replacement, minus any shipping and handling fees.

Any claims for carrier damaged items must be submitted within 5 business days after receipt of your delivery.To return an item please contact us at info@sheabuttermarket.com for a return information.