Refund policy


We at Shea Butter Market stand 100% behind our goods and customer service - no exceptions. Returns, refunds, or whatever it takes to make things right for you are available with no questions asked. If we have not satisfied your expectations for whatever reason, we want to do everything we can to make it right (no questions asked) and improve how we conduct business and work with our clients. Our goal is to assure your pleasure, whether that means refunding your purchase money, replacing your goods, or simply listening to your concerns. We understand that we will occasionally fall short, and if this occurs, we ask that you notify us so that we can correct the situation.

You can reach our staff at the following address: